Order missing but charged my card

My order number is 002219257 can you help me figure out when I’m going to get the camera I ordered ,? @WyzeGwendolyn

I will get your numbers pushed up the ladder and see if we can find out what happened but you probably will not hear anything until tomorrow at the earliest

Looks like we had a system error on our side. Sorry about that! We sent your refund over (you should see it in 2-5 business days depending on your bank) and recommend trying again. We apologize for the inconvenience, @kevin.killingsworth.

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