Xfinity is guilty of the same thing, price varies based on competition in the area. The wireless companies are now helping bring prices down across the board. I don’t have paid TV but FIOS internet is $30 a month for me, definitely not complaining about that. They’ve tripled the speed and lowered the price since I started with it 10 years ago (originally 100/100 for $40 a month).
DSL is pretty expensive for them to maintain especially with less and less people wanting that, and they know it is (or was) typically your only option, so they priced it as such.
The way I see wireless internet is that it is a step above DSL (and far above satellite) but below cable (and definitely below fiber). But depending where you are and what your options are, it often is the best one especially in rural areas.
The physical phones were new, and Yes, iPhone 13 does support 5G. Website says so, and I have a “5G” beside my wireless signal icon in the upper right corner of my phone (when I am in range of 5G towers. I also can turn off WiFi on the phone, and still have 5G speeds available.
UPDATE ON THE UPDATE: Well after 10 days of uninterrupted OG cam performance, This AM I went to look at it and it said “Offline” I was making breakfast, so about 1/2 hr. later I looked again and it was online. Then an hour later it was “Offline” again.
Here is the thing-When I reset the cam, it says “pairing” and Connected to WiFi almost immediately BUT trying to connect to Wyze Cloud times out. I’ve asked before-WHY does it need to connect to Wyze cloud if all I have is a basic plan and just need it to send the signal from the coop to my router??? It does that fine everytime. This seems like a problem with the Wyze Cloud, whatever that is. I’ve initiated a return/replacement, but I’d love to know what the heck the actual problem is.
It is a cloud cam, all of its settings are stored out on the internet, and it must authenticate to your account etc. These cams require internet access. It is possible your wifi has periods of instability, or that your internet service gets congested (5G internet does have that risk).
Perhaps the camera is dying and temperature or humidity etc is playing with it, I guess you’ll know when it gets replaced.
Replacement is in the mail. So in a few days we shall see if it is the cam. I just can’t figure why it can pair to my WiFi through the coop walls, air, the walls of the house, without problem, but can’t connect to the “Wyze cloud” unless the verbiage is misleading. What does “Connected to WiFi” mean when the camera voice says that? As for my T Mobile internet, I stream, download, and surf without any problems. I have noticed that there are some VERY short dropped internet periods sometimes (not long enough to even affect buffering of movies) Like 30 seconds maybe, but glancing at my OG Cam, the coop cam has been “offline” now for 5 hours It was off all night, but this morning I rebooted my phone and the camera. It actually came back online-for about 2 hours. but has been off again now for 5 hrs. It’s an outdoor camera, temps hit 99 degrees one day this summer, 90+ for about 45 days, but that is well within parameters of any decent outdoor cam. No moisture, the coop is snug and water proof.
It doesn’t take much to connect to wifi, but passing data in both directions is another story. But if your internet has sporadic short outages that could explain it, maybe they’re more frequent than you think? The amount of time the camera is offline isn’t necessarily the amount of time your internet was down, it just lost its connection and got stuck until you rebooted it or it finally gave up and rebooted itself. But we’ll see, at least a new cam with either rule something out or fix it.
That error message is very generic, you should probably start a new thread with your particular symptoms and info. There are dozens of possible explanations.
They are sending me a new camera. NO, I spent hours resetting the camera and Modems without success. I had 10 months of Uninterrupted service until it failed.
Derod,
I can’t promise anything, but try this: Push the camera reset button and hold it for 10 seconds it will say “factory reset”. Delete the camera from your Wyze app. Reboot your router/modem. When the modem is back up online, go to settings on your phone, go to WiFI, find the name of your WiFi, and click “forget this network”. Turn your phone off, then back on again. Go to settings, reconnect to your wifi, Push the reset button under the camera it will say something like “searching for network” It should find the network, connect (put in your network password) then go through the setup and it should work…GOOD LUCK!
Update on Update on Update…
New cam came today and of course, the old cam has been up and running for 24 hours without issue. I NEED to know if it is the cam or something on my end so I put the new cam up near the old cam, and have them both running live. I asked Wyze if I could hold onto the old cam a few days to see if it goes offline while the new one stays online, If so-definitely an issue with the camera, if BOTH go offline, I have deeper issues.
VERY WEIRD THING: They both sync to server for date/time. Old cam is exactly 1 second behind the new cam in time…Must be a lag in signal, Maybe it is part of the issue…
Ive had my OG for almost a year and it is my GO TO camera always. However, about a month ago, mine started doing the same thing that you have described. I also bought a V3 at the same time and unfortunately, it had never connected correctly. I can only view events while gone from home& only live while at home on my wifi. But the OG was NEVER AN ISSUE. Ive even bought 2 more OGs. Mine is just offline, the few times I’ve noticed. I have it outside up in an eave, so i use a smart plug to turn the camera off and back on. Works great.
The only thing i did with my router that i believe has fixed this issue, was that i took my 2.4 g side and changed my channel selection from AUTIO to a set channel. I use 3.
Idk if itll keep yours connected, but… !!! We hafta all Tap our heads and rub our bellies while hopping on one foot to get it to work… maybe… LOL
3 days and neither cam has had any connectivity issues. I don’t have an answer. It must have been a glitch somewhere. Someone suggested that if my internet randomly dropped for a few seconds every once in a while (it does) that may be the cause, but when it would show offline, it never came back on its own. even hours after. As soon as I plugged the new cam in it said “firmware update please wait”. I’ve never heard/seen a firmware update on my old cam. but it looks like that update 1.0.82 (July 19, 2024) came out right about the time my camera started acting up…Both cameras are now updated per the app.
Ok, after 7 days of both the old cam and the new cam being online in the coop without problem, I woke up to both “offline” Same old problem. I deleted them from Alexa, from the App, I rebooted the router/modem, STILL both connect to the network, then just time-out on the “connecting to Wyze cloud.” I’m done. I can’t figure out what the common cause is. 1. It is NOT the camera, both old and new have the same prob. 2. It probably isn’t the modem/router, I’ve changed the configuration so that 5G is not available, and it reads as a 2.4G system. It probably isn’t the app, I’ve deleted, reinstalled, updated, etc. that. It probably isn’t Alexa, I have deleted the cams from Alexa and block them from being seen by my echodot. It isn’t the “distance” from router, they are both in the same room at the moment as the T Mobile router and connect to the WiFI. ANY suggestions before I throw them both away???
Alexa uses a separate 3rd party service to make the connection. Are you seeing them offline in the wyze app or on the alexa (or both)? Alexa should not impact the status in the wyze app, so if it is offline there, that is unlikely to be related.
I wouldn’t rule out your wifi, simply disabling 5ghz doesn’t do anything, there could be a setting on the 2.4ghz band that is causing issues (or some periodic interference, some bluetooth or other 2.4ghz device that doesn’t get used a lot)? Maybe it was just coincidence that you didn’t notice it right when changing to 5G internet (and thus the new router) since they seem to sometimes be able to go for a while without problems. It could also be something T-Mobile is doing that is blocking/interfering. Wireless internet is a bit more complex than traditional and many have problems with stuff like gaming systems not being able to connect to certain things and the like. Something similar could be happening here.
To clarify, when you have the issue, the cams show connected to wifi (in the router is probably the only place you could confirm this) but not able to connect to the internet? Or do they drop off wifi completely?
It is definitely the T-Mobile 5G wireless/internet/modem/router. After a day of fooling with resetting everything, I unplugged the modem and re-plugged it in. The Wyze app reset started both cams back up first try. As I said, I disabled the 5G on the T Mobile app that configures the modem. It reads “2.4G” but something else MUST be screwing with it. It’s weird that it will go days/ a week and work fine, then everything is screwed. Another strange thing-I have Wyze smart plugs that work fine even when the cams go down. I can’t figure it out. I don’t need “5G” nor does it increase my speed. I disabled it via the app but maybe that isn’t enough.
I am sorry to hear that. I was thinking about using T-Mobile 5G internet as an alternative to what I have now. I could use an increase in speed and there is no fiber option in my area.
You can probably access to more advanced settings if you go to the following:
Type 192.168.12.1 in the browser
Username: admin
Password: should be at the back of the modem