Not Notifications

Seems like whenever I’m outside of my home WiFi I don’t get notifications, yet I have video in the Events area. Also noticed even though I turned off notification for sound on some of my cameras, outside of my home WiFi, it still records sound events. What’s going on?

turning off sound notifications does not turn off sound recordings that is a different setting

Detects Sound and Motion

You can set Wyze Cam to record a 12-second Event Video when it detects motion and/or sound. You can turn this feature on or off for Motion or Sound.

There are three places to control push notifications:

Per camera in the cameras Settings > Event Recording > Send Push Notification. This can be controlled by the camera owner or shared user and will affect both. This does affect Smoke/CO Alarm push notifications.

Globally on an account basis by tapping the bell icon on the top right of the home screen, or using the switch in Account > Notifications.
This affects only the owners or shared users login account on all devices they have logged in to the Wyze app.

In the phone’s OS settings, which can enable or disable all notifications from any particular app.
This applies to only that particular phone/tablet. (Note: this is not possible in some versions of Android.)

You can think of the three notification control options as three concentric rings or gates.
If the inner gate (level-1, per camera) is closed, no notifications get beyond that level.
If the gate is open, then the notification can attempt to get past the next level (level-2, account), etc.


I should have also said that I have turned off Record Sound in Advanced Settings.