Some things, like light gray text on a lighter gray background, are just common sense, along with things like blue text on a red background. Many settings can changed through the OS, but the app needs to support those settings through the API. For instance, on te iPhone, larger text size can be set if the app supports Dynamic Text:
On the android, you have more options
That’s on my Samsung note 10. Might be worth checking out and seeing (ahem) if it helps bring the mobile world in focus (ahem)
My screenshot was an example of one of the accessibility features available on the iPhone. It was by no means a comprehensive list.
Seems to me that the app DOES meets ADA level AA which is legally compliant according to What Is ADA Compliance? (And What It Means for Your Site) (accessable to the MAJORITY of users). So the issue for Wyze is the same regarding all the app features. To make an all-singing all dancing bear is extremely difficult. As pointed out ad-nausea in this forum: ALL software developers (in the US at least) are doomed to follow the model set by Microsoft and sell beta software to survive financially. I mean ALL here in the “everyone without exception” context (thought Steve Gibson often argued in the 80’s that he and others were capable of writing bug-free code for all applicable features, but that boat sailed and will die with him). You need to step away from being an idealist and start to become a realist - ask for improvements that can be accomplished within a US business model. Remember it took Google (the largest repository of coders on the planet), more than 10 years to add a dark mode to their apps, a feature that had been requested since Android 1 but only implemented partially in Android 10. If you want Wyze to prioritize your desire then make a business case for them. By the way the letter of the law thing does not work since they are still following the intent of the law, so not a business case.
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You quoted WCAG compliance, not ADA, and I’m not sure that it meets WCAG-2. The business case for WYZE is well laid out in the link you posted. Thank you.
I understand the issue for Developers, but they need to keep an eye on trends and on the law. I don’t expect a “poof,” perfect adaptation in a instant, but I would hope that WYZE has their eye on the ball, and it includes compliance.
Sure I understand this. ADA is the ideal (great but unrealistic). WCAG is an attempt at realism. One of many I am sure.
I am reacting to your threat of “ambulance chasing” lawyers - the business case you put forward. This is an irrational business case. Far better to put forward a rational case, as to why WyZe for their particular app’s should prioritize their coder time in meeting WCAG (more realistic than ADA, but ) above bugs and features. The business case that I would put out: they should allocate a fixed % of coder time every year to “social improvements” rather than strict “revenue generating” improvements. This would help them in their decision on a day-to-day basis on whether to work on ADA compliance (to WCAG guidelines) compared to fixing person detection on Wyze Cams for example. That way they would not find at the end of the year that they had “run-out” of time to spend on ADA compliance, or any other social activity (such as Covid19 compliance): which is the current reason that are not fully/partially or whatever in ADA compliance. What you should be asking for is that they allocate such a budget and that ADA compliance is the highest priority within that budget. Do this on their feature request page.
Fair enough.
IOS does have accessibility options that I use regularly. I have “zoom” enabled, allowing me to double click with 3 fingers, to zoom in. They also have dynamic text, but only if the website enables it, which WYZE now does. They also have a “classic invert” mode, which I seldom use, but have enabled with 3 clicks of th home button, or on/off switch on my phone… THESE ARE ALL GOOD, BUT CUMBERSOME.
Geez, maybe you should move on. There are many cameras out there, $,$$,$$$,$$$$. I would guess you bought in because Wyze was a good cheap solution.
This is the reason I stopped upgrading app firmware. One update changed the entire menu format and required more steps to get to a feature. Imagine knowing the layout to your house with your eyes closed and ‘an update’ placed a 90° turn and a door before the bathroom. It’s to say I knew how to find settings features but now you’ve moved them further. When I first bought wyze cams the app home screen had 3 hues of blue and green, events that were read were grayed, and the motion event for person detection was a symbol much like the ‘walking man’ seen on traffic controls allowing the pedestrian to cross. The little man was the event that told me someone was in my yard and an update left me clicking through 12sec videos of leaves and stray cats. Then next update turned everything colored and contrasted to plain BRIGHT WHITE. Edges on documented tickets were two colors that I could never see. Gray and light green or teal on yellow. I called in my issues explaining everything you’ve shared and nothing. What’s important to a few of us shouldn’t draw numbers and spreadsheets. If It’s necessary make it happen. Instead It’s like talking to the previous person that said: "grossly paraphrasing: “Why do you need a ramp? You should’ve done your research on wyze before you blame them for tripping on the curb and begging for handle bars and easy parking” OPTIONS are what allow some of us to function without needing to explain why we need it. It’s very much a part of equality and accessibility.