Normal recording feature not working - help

Cameras
1

since the new full recording feature , my motion detection recording feature does not work properly.
Software and firmware are up to date. I restart the camera then it works fine- next day I try to see what new with the recording, get following message - there are no events Please make sure your device are set to record events -
Please help -

Also in setting - Event recording /detect motion is turned on

2

Hello @Ajay62 and welcome to the community.

I am sorry you are experiencing issues. I would recommend contacting support about this issue.

3

In addition to what @WyzeJasonJ said:

In order for the community, and Wyze, to assist you better, please always provide all of the following.

  • Phone/tablet type and OS version on phone/tablet
  • Wyze app version (instructions here)
  • Firmware version installed on Wyze device ( Device settings (gear icon top-right) → Device Info → Installed firmware version)

This is needed because “latest” and “up to date” are subjective to when a post is added to the forum. (It is also important to distinguish whether an issue is actually with a beta version, as opposed to a public release.)

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