No way to choose Pan Cam v3 and OG cameras on Add Device list

Cameras
1

Trying to add my new Pan Cam V3 and OG cameras, but they are not in the “add Device” list! I have updated the Wyze app on the camera, but they still are not there.

2

Can you provide what device you are using and also include the App version you have installed?

This will help out in troubleshooting

2 Likes
3

Android (Galaxy) phone, Wyze app version 2.34.075 I updated app, but the Cam Pan V3 and OG phones still not in “Add Device” camera drop-down list.

4

Which galaxy phone? That app version is several iterations out of date. The production app is up to 2.38.1.161 (January 5, 2023) now.

5 Likes
5

Galaxy A01. I just went to the Play Store again and downloaded/updated app. It is still the v 2.3.4.075

6

What version of Android OS?

1 Like
7

I am trying to update Wyze app again (v 38 …) This time it tells me it was unable to update. am freeing up space to see if that helps.

8

I finally got the app updated properly! Now, both Pan Cam v3 and OG are showing up in the drop-down list.

4 Likes