You tagged Android and V3 so that’s the answer you will get. On the main camera screen (looking at live video) in portrait view, the big green bar at the bottom that says “View Playback”. That will give a time line and date selection - along with a number of other command push buttons.
I only have V3 and V3 Pro cams that are all recording continuous. If I tap a event on the events page (cloud Video) then tap the SD icon it goes straight to the event on the SD. I have not had the issue of No video at the selected time.