No sound on Wyze OG cameras

Cameras
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2

Welcome to the Forum, @n1bosslady! :wave:

Your post is missing some important details that might help to narrow the scope of the issue:

  1. What app version are you using?
  2. What firmware version(s) are you using?
  3. Where in the app are you attempting event playback?
  4. Does your experience change if you try playback from another part of the app?

This is what I’m seeing when I play the same “Sound detected” events on three different Android devices right now:

App Version Recent Events[1] Events Tab
3.9.0.739 :speaker_high_volume: :speaker_high_volume:
3.10.5.749 :speaker_high_volume: :speaker_high_volume:
3.11.0.758 :muted_speaker: :speaker_high_volume:

In other words, with the newest app I don’t have sound during playback (even when I un-mute the speaker for the video) when playing from Recent Events, but I do have sound if I playback from the list on the Events tab. That may be a bug with the most recent app version release.

If you’re able to confirm this with additional detail (answers to the questions above), then please submit an app log and share the Log ID and problem details in the relevant app announcement topic for better visibility to Wyze. I plan to do the same.

Thanks for pointing this out! :+1:

Edit @ 2026-03-30T16:20:22Z

I posted in the most recent app announcement topic: App & Firmware updates - Released 3/23/2026 - #73 by Crease.

  1. “RECENT EVENTS” list from Cam’s Live Stream screen ↩︎