No sound on Wyze OG cameras

Cameras
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I have no sound on any of my Wyze OG cloud events. I have had these cameras for over 2 years, event have record motion and sound on all. I have sound on live stream and SD card, I have 2 pan cams with sound and I have a pro with sound. This started March 28th 2026. I am using Android.

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Welcome to the Forum, @n1bosslady! :wave:

Your post is missing some important details that might help to narrow the scope of the issue:

  1. What app version are you using?
  2. What firmware version(s) are you using?
  3. Where in the app are you attempting event playback?
  4. Does your experience change if you try playback from another part of the app?

This is what I’m seeing when I play the same “Sound detected” events on three different Android devices right now:

App Version Recent Events[1] Events Tab
3.9.0.739 :speaker_high_volume: :speaker_high_volume:
3.10.5.749 :speaker_high_volume: :speaker_high_volume:
3.11.0.758 :muted_speaker: :speaker_high_volume:

In other words, with the newest app I don’t have sound during playback (even when I un-mute the speaker for the video) when playing from Recent Events, but I do have sound if I playback from the list on the Events tab. That may be a bug with the most recent app version release.

If you’re able to confirm this with additional detail (answers to the questions above), then please submit an app log and share the Log ID and problem details in the relevant app announcement topic for better visibility to Wyze. I plan to do the same.

Thanks for pointing this out! :+1:

Edit @ 2026-03-30T16:20:22Z

I posted in the most recent app announcement topic: App & Firmware updates - Released 3/23/2026 - #73 by Crease.

  1. “RECENT EVENTS” list from Cam’s Live Stream screen ↩︎

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Yes I have the exact issue 3.11.0 (758)

I do have sound with the actual events tab

No sound from the recent events

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Thank you for the additional information. I think we’re experiencing the same thing. :+1:

If you’re able, I still recommend submitting an app log to share the Log ID in the app announcement topic I linked above. In that topic, I also linked back to this one to give Wyze better visibility about the potential bug. If you can include your Log ID in that topic, then I would expect that to be helpful in providing them with additional data for identifying, troubleshooting, and hopefully remediating this issue.

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