No longer able to view playback

Is anyone else having trouble viewing any recorded playback? Im able to view my events but nothing else…the SD cards are functioning and the only way I can view anything on them is to remove them and insert into my laptop…

This is a problem with ALL 5 of my cameras

How are you attempting to watch?

from the app, while viewing events i am attempting to view sd card …

What camera models does this include? I can try to replicate it, but I’m not seeing it so far

pan cam v3, cam v4, pan v2, and the cam v3

Hmmm I’ve just used mine in those models, in not seeing any issues.

What cards are you using and what is happening when you try to see the sd footage in the app?

All my cameras have had the same cards in them since day 1 . If I remove the card and insert it into my computer I can view all the videos without problem but when it comes to viewing the playback that’s on the SD card through the app it’s unavailable.

It started to work for a few hours the other day but went right back to not working on all cameras again