In order for the community, and Wyze, to assist you better, please always provide all of the following.
- Phone/tablet type and OS version on phone/tablet
- Wyze app version
- Firmware version installed on Wyze device
This is needed because “latest” and “up to date” are subjective. It is also important to distinguish whether an issue is actually with a beta version, as opposed to a public release.
Some form of service has always been required, not necessarily a pay service. For example, Cam Plus Lite provides Person Detection and you can apply Cam Plus Lite to your cam free of charge. The name for the minimal service that provides Person Detection has undergone numerous changes over time. You probably remember Cam Plus Lite as “Person Detection (Pilot)”: