After much research and many pre-buyer questions answered on this forum, I settled on Wyze. Installed my first cam, the v3 yesterday. I’m pleased with most everything so far EXCEPT one critical thing. I’m not getting any notifications on my Android. I did find another thread from a user that appeared to have the same problem, but being new, I’m not sure.
My Adroid is running OS v10
Running the latest version of the Wyze app available in the Play Store (v184.108.40.206)
Cam v3 updated to the latest firmware version during setup: 220.127.116.11
In the Wyze app:
For my v3 Under settings > notifications (I see PLUS because the cam came with 3 months free). All notifications are turned on.
Under settings > event recordings I have Detects Motion ON; Detects Sound OFF. Under Smart Detection, everything is ON (except Friendly Faces, as I don’t have PRO).
Under Account > notifications > in-app notifications is ON. The 2 promotional settings are OFF;
Push Notifications is ON; VOIP is OFF
v3 Device: all sliders are ON
News & Updates: OFF
Text Notifications: ON
On my Android:
Under Settings > Apps > Apps > Wyze > Notifications is ON. Further, under Notifications Manager: Allow notifications is ON, Gentle notifications is OFF, Banners is ON; Lock screen notifications is set to Show; Sound is Hand Drum; Allow interruptions is ON
The settings for Wyze on my Android are the same as I have for my Ring doorbell and it notifies me on my Android of any motion.
If I go into the Wyze app, I can see events for motion listed, but there are absolutely NO notifications on my phone. Walking outdoors to test notifications, my Ring doorbell detects me and sends a notification, but walking in front of my v3, no notification
Also of note, in the EVENTS section of the app where I can see the events, virtually every one is tagged simply as Motion. Before installing the cam, the night before I was doing some testing and saw events tagged as Person. The events tagged as Person were all indoors. I’ve never seen an event tagged as Person outdoors despite several tests that were triggered by a person (namely me in my tests to see if notifications were working). All of those tests were tagged simply as Motion. I thought one of the advantages of paying for PLUS is all of the smart detection. If identifying a person doesn’t work, then I’m going to have constant notifications (if I can ever get them to work) for leaves blowing in the wind, when I really only want to be notified for people and cars (and packages once I get my Wyze doorbell installed).
In summary: not getting notifications on my Android EVER. Outdoor events of motion by people are never tagged as People.
Am I missing settings that need to be changed?