Need advice for first time firmware update of Cam Pan V1

Cameras
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1

Hi folks,

After seeing all the problems people had with firmware updates over the years, and the fact that my cam pan v1 is in an inaccessible location that would be a huge pain to replace, I have successfully avoided updating the firmware since I purchased the camera. (The firmware is from the May 2020 time frame).

Now, for the first time, the app is refusing to allow me to view the cameras live if I don’t update the firmware.

I am quite worried because there are lots and lots of posts here about pancam v1 firmware updates that ended with the cam pan v1 being thrown away due to the camera being bricked.

I am wondering if anyone with hardwon expertise would like to give me some advice:

  1. Should I just let the app update the firmware to the latest version?
  2. Should I flash it to a particular version?
  3. Is there an older version of the Wyse app that would let me continue using the old firmware? Or is there anyway to continue using the old firmware?

Thank you for your advice.

2

The app will need to go through multiple updates to get to the current version. Fraught with issues that could cause problems. If possible, you should use the sd card manual firmware update process and go straight to the most current version for the camera.

Threre are ways to use older versions on android through side-loading the app, but I don’t use android and can’t give information on the process. Eventually, you’ll probably need to upgrade the app anyway.

3

As Bill said, it will likely take it in several stages. With that said, I have two original Pan cameras that have been updated any dozens of times without issue (I’m a beta tester and load almost every version).

Since the cameras are hard to access, try doing it via the app first. It if works, yo don’t have to access the cameras. If it fails, you can still use the µSD card method as a backup.

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