Sadly Wyze said because this is a camera that they already replaced a year ago they can’t replace it again. After about a year in wet weather and high winds it gets a foggy lens.
This has been posted about on the forums for years and Wyze has never admitted the flaw. My question is are any of the new Cameras such as the V3 Pro or Cam OG better or will they also get foggy lenses?
At this point Wyze said they will just give me a $10 gift card.
Are you able to mount your v3 cameras inside? All of my v3 cameras are inside aimed through double pane windows. Coming up on 2 years and all of my v3 cameras are working great because they are out of the weather. This thread has example pictures of what to expect when aiming through windows.
Yes I have one mounted that way. But some places no good window for a view exists. In addition I find having them outside gives me a much better picture and you can use the IR functions that you can’t do through a window.
Wyze is promoting them as outdoor cameras so if the solution is to put them inside that is quite sad.
I think I have replaced lenses on about 5 v3 cameras to date due to moisture in the lens. This is due to a manufacturing defect where the rubber surround on the lens deteriorates over time and allows moisture in the lens. This is not the body to lens seal but a seal that is part of the lens.
Unfortunately the same lens type is used on the v3 pro, v3 pan and the OG cameras. The v2 cameras used a different lens construction and does not have this problem. In fact I have used old v2 lenses as replacements without issue.
Just had my first OG camera get water in the lens.
It was 1 year and two weeks old, so consequently Wyze denied me a replacement/refund because it was “outside of the warranty period”.
I am convinced this is a problem that occurs with any camera that is out in the elements, exposed to direct sun and rain. I have several Wyze cams that are under cover that have lasted just fine for many years. Make no mistake, all of my cameras that were out in the rain have had this problem within about one year. Every. Single. One. You have been warned.
Post this up on a new thread about OG fogging up.
