Basically just set your hope for sometime in 2021 based on hints they have said.
No problem. I can just avoid spending any more money with Wyze until they show whether or not they are a transparent responsive customer-oriented company or not. I can wait. A very long time, if necessary.
Of course on this particular user request the community has already waited a very long time.
Sarcasm aside, there would seem to be two approaches to this common problem. One is add a menu that would allow users to add sub-users and toggle on or off features of interest to those new sub-accounts. Two is to have the Wyze boffins in the back room use their imaginations and psychic powers to try and forecast what users might want – then try to implement tools to suit the imaginary requirements.
The first approach seems to be what the messages here are asking for, and the second approach seems to be what Carver believes Wyze is actually trying to do.
That didn’t seem to be putting sarcasm aside in the way my explanation was misrepresented or misunderstood. What I described is what is listed above as choice #1…I was only trying to answer someone and inform others what Wyze has actually said and be helpful to people looking for such information.
Let me clarify for the sake of anyone else who may have also misunderstood.
For example, You would be able to create a user permission group of “Spouse” then in the Spouse group, you would select to all ALL permissions so they can turn the cameras on or off, check the SD card, alter rules, whatever. Then any account you share spouse permissions with could have access to everything. You could then set another group of permissions called “Baby-sitter” and choose which permissions you want anyone labeled as “babysitter” to have access to. In this case, you would certainly not give them permission to turn the cameras off, and maybe you would only enable certain permissions when they are scheduled to be at the house. If you wanted, you could have separate permissions for each user instead of the same permissions set for groups of similar types of users. Instead of having one called “Kids” who all have the same access to lights, etc…I suppose you could give each kid their own different permissions (ie: not allow your son to turn on or off your daughter’s room lights for example), but maybe some people don’t want to set up different permissions for each child (I have a friend with 13 kids, and that would take a long time to do each individually), and instead just make one set of permissions and tag that same group of permissions for each child account…saves a lot of time.
At least, that’s what I’ve interpreted Wyze to be saying they are working on, not some magical guess work, but who knows, I could be wrong. Technically all we’ve been told is that there will be “Role-Based sharing” coming up, when I asked Wyze what this meant, this was the only response we got:
So it could certainly mean something different. It just seems logical to me that ROLE-BASED means you are setting a type of role the person has (family, baby-sitter, etc) and setting individual codes means you would set individual permissions for those groups of people, such as all the stuff being requested here like not allowing some roles to be able to turn off the cameras, but allow others to be able to do this. Again, none of us really know because that’s the extent of the information we’ve received thus far.
Earth to Wyze… 7+ months w/o response… and that last update was just to say there’s no update??..
I’m at a long term Airbnb right now and another example where the L3/guest/restricted share would be perfect.
I brought the camera with me. Some guy keeps parking in the driveway blocking me. Landlord says it’s the neighbor who doesn’t listen. Landlord wants to tow it but I’m the only one watching the cam. I wish I could share just video viewing to the landlord so they could pop on and check the image if they thought of it and see if the trespassing car is there.
The Shared Camera Micro SD Card Playback feature has been one of the top requests for quite some time. The feature still doesn’t exist. TP-Link’s Kasa line is knocking it out of the park while Wyze is stuck in neutral.
I would like to see admin permissions for more than 1 person on the account. With me, my wife set up the camera’s and we both like to make changes to what our cameras can do. We either add zones or add time frames. It’s kinda a hassle to remove the camera from the owner account and make changes myself then have those changed deleted when my wife wants to make different changes. I think the owner of the account should be able to share admin permissions with who they want and view permissions to others if possible. I think it would be an added benefit to the system.
It would be nice to be able to share the device, with limited features, for specified periods of time. I.e., we have a camera which we use as a baby monitor. I’d like the nanny to be able to see it during working hours, but not during times she is not working.
I have a campan that is shared with multiple people. I want them to be able to view it, but not be able to control it (move it around). It would be nice to have a setting where only the owner (main user) has access to the controls.
I would like to see a setting to turn off alerts for shared cameras. My parents are sharing their cameras and they have their sensitivity pretty high to keep track of animals on the property. I really dont need to know every 15 min when an animal runs by or a tree limb blows. Its cool to see the wildlife but not 20 times through the night.
How Long does it take to implement a simple feature like this? This has been a customer request for years. Stop dividing your attention away from your core products. We don’t need handheld vacuums, watches, scales, etc. Focus on home security and automation. Listen to your customers and implement simple software improvements that your long time core customers are asking for.
@gonefishin I’m the opposite, I’ve been a huge Wyze backer, I have 21 cameras (Mix of V2, Pan Scan, Outdoor, and V3), two Sense packages,… under the assumption they’d make improvements to their platform as they’ve sold many more… clearly, their financials are doing well since they can’t meet demand for their products… the underestimated demand… meaning, once they catch up in production they should be exceeding all internal goals… They should be focusing their efforts on these products and using their resources to make them be best products on the market… instead, upper management fragments the expertise and comes up with all of these one-off side projects that don’t have anything to do with home security that take time and resources away from the core competency of the company.
I wish they’d be more focused, it’s really a disgrace that they can’t handle software feature requests that have been hanging around for 2-3 years, that are crucial to their growth and success… and have the teams out making stuff nobody asked for. The watch, scale, thermostat, they are trying to compete in a market that already has clear winners (FitBit, Apple, Ecobee, Google/Nest, etc)… Why offer a mediocre product and fragment the focus of the company… Very frustrating to watch them not be the best they can be.
I have a few cameras that I have shared with a spouse. It would be nice for my spouse to have the playback option on there account. We use to use the same account, but with fitness bands that’s not possible. I can understand some people would like to share without playback, but in my case it would be helpful to have the option. I feel it would be nice to create an option under the admin account to turn on/off playback for shared cameras.
As of right now that’s how it is setup. It would be nice for the admin to give or take right to see what’s in the cloud or sd drive when your unable to share accounts due to products like the watch and band.
Is that different depending on the type of camera you have? A friend just shared her cam with me and I had access to all the controls. Being able to set up “viewers only” would be ideal if that is indeed an option, since we want to share this cam with multiple people, but not have them control it.
It would be great to have MULTIPLE users in one Wyze account.
My husband and I have used the same wyze account since day one. We use the account to manage the cameras and lighting at both our house and office, have setup rules, shortcuts, notifications, etc. We also have the scale, which supports multiple users… Then we got the watches, and sadly, you can only have 1 watch attached to an account (you can’t even share it if the other account has a watch-this seems short sighted).
So, we were forced to create a second account now… And even though we shared all the cameras (which has Wyze Plus on all of them), he didn’t have ANY of the Wyze Cam Plus features and the app is telling him he needs to purchase that subscription. (This seems like a bug as the subscription are assigned to the cameras).