The motion tracking has never worked correctly on the Pan Cam and Wyze is not going to correct the issue. I have ask for a Total Recall of this produce since it does NOT work as advertised. I started a thread about this, ( TOTAL recall of Pan cams ) - if you wish to learn more.
Smart move would be to return pan cam for a refund - I tried to get a refund but it was denied because I waited too long, that I get for thinking Wyze was going to fix the problem ( I has been waiting over one and a half years ).