Hello Wyze team
The motion detection event clips don’t seem to be playing for any of my wyze cams. When I click on the events tab and select a clip, it does not play. Not sure if anyone else having similar issues. This is on Iphone.
Regards
Sri
Hello Wyze team
The motion detection event clips don’t seem to be playing for any of my wyze cams. When I click on the events tab and select a clip, it does not play. Not sure if anyone else having similar issues. This is on Iphone.
Regards
Sri
Here’s the event recording troubleshooting guide I found by clicking Support at the top right of this page:
https://support.wyzecam.com/hc/en-us/articles/360022669931-Event-Recordings-Push-Notifications
If that doesn’t solve it, keep in mind that this is primarily a user-to-user forum. If you don’t get help here from the community, file a support request including log files. That will ensure that the logs are captured. You might want to submit the ticket right away because there’s somewhat of a backlog. You can always let them know it’s already resolved when they contact you.
Thanks Loki! Restarted my phone and issue went away