Just purchased. Already annoying

[Crease]

@laverne126

I meant the Wyze Scale X.

This is a helpful detail. Thank you for adding that. A Moderator has changed your topic’s category and tag to reflect this and help improve your topic’s visibility.

@laverne126

I don’t know why it’s green then hollow then green then hollow.

I believe these are just used as visual indicators to demarcate ranges along the spectrum. I’m using Scale S, but I imagine the UI for Scale X is the same or very similar.

In the case of the BMI calculation, for instance, when I tap into that to get more information, I see a solid green bar over the “Underweight” range, which changes to an outlined bar over the “Normal” range, which changes back to a solid green bar for the “Overweight” range, etc. The app is just using the solid-versus-outline difference as a way to delineate segments (categories) across the range of BMI that it’s displaying.

I imagine the app designers made the choice similar to what cartographers do with map scale markers. It’s another option for visually displaying a linear scale, like this:

Map scale line vector image on VectorStock

It definitely could be more helpful, for instance choosing colors and color contrast to use as an actual visual indicator would improve the user experience, I think, and it’s something I’ve requested in the topic suggesting changes to the new app. Using BMI as an example again, it might be helpful if the “Normal” range was solid green while other colors were applied to the remaining ranges.

Since you’re new to the Wyze Scales, this might save you some future frustration:

Scale S switch users in same account

Just got the Scale S, filled all the user info for me, clicked add a member to add spouse, all good. But when I open the app I can’t figure out how to view the info for the other member. It only shows mine, the main profile. I can see and edit the member info like nickname, year of birth, etc but I can’t find how to view the weight/bmi, trends, etc for anyone else. What am I missing here?

It also illustrates another questionable design choice from Wyze.

As far as providing more information about each of the scale’s metrics is concerned, I would speculate that the Wyze designers were taking at least a couple of things into account:

1. They have limited screen space within the app to describe each metric.
2. They’re not trying to be a medical device supplier. With a product like Wyze Watch, they’ve been explicit that this is not a medical device.

I think the Scales can provide a way for you to gather some data about yourself, and then as an informed consumer you can do your own research about what the metrics mean and consult a health care professional if you have additional questions.