Issue with SD not reading I've been having this issue for months?

Cameras
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SD card not reading… Can someone help me been having this issue for months now. It stopped me from buying more products from Wyze.

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@tybreezync Welcome to the community! A few questions for you. What brand and size is the mSD card? Have you tried to format the card in a PC? When you click on View Playback are you seeing anything on the timeline?

2 Likes
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maybe try re format the sd in a computer.

1 Like
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I’ve formatted twice same results… smh

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Welcome to the community, @tybreezync. Have you tried more than one SD card in the camera? If so, and it’s still unable to read any SD card at all, I would recommend contacting support.

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a Support Request. You can also submit a request from within the Wyze app by going to Account > Help & Feedback > Submit a Log. This method will allow you to send an app log for diagnosis as well as report your issue. (Note that if you are using a beta version of the app, the log will be sent to the dev team rather than Wyze Support and will not generate a support request.)