iOS app buggy

Anyone else having issues with the iOS app?
Mine is slow to respond, doesn’t respond and crashes often. :frowning_face:

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I have had this happen and have noticed more reports of this. Try uninstalling the app and reinstalling in, and let us know if that fixes it. Thanks!

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The only thing im seeing is that a few of my v3’a in my camera group are slow to load

What App version are you on. I am on 2.38.0 (27) and still on IOS 16.0. No problems with the Wyze App and 16.0 is the reason I haven’t moved to 16.2 yet.

Couple days ago I moved to 16.2, no issues, no changes, didn’t even feel like I moved. Not just Wyze, overal experience. Hey Wyze, in case you are listening, that’s how you write upgrades :slight_smile:

Hope this helps

Hey guys, I took the advice of deleting the app then reinstalling.
That seemed to have done the trick!
It works smoothly now.
Thanks!!

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Glad it worked for you :slight_smile:

The best solution right now, that seems to reduce the recurrence of the slowness/crashing, is to first go into the app settings and delete the cache and then delete/reinstall the app. This keeps it working for 2 days or so before I have to do it all again.

Hoping Wyze will look into this and fix it soon, it’s a pretty terrible user experience on iOS right now.

iPhone 12 Pro Max
iOS 16.1.1
Wyze app 2.38.0 (27)