Infrared lights won’t stay off

I ran into this problem for the 1st time last week. I tried power cycling cams, deleting and readding cams, mass restart on cams, etc. Maybe it was pure luck, but the only way I got it to stop was:

  1. Wyze app Home > select a cam and wait for Live Stream to start (note throughput rate and time updating) > Settings (gear icon) > Advanced Settings > toggle Night Vision IR Lights “Off”

  2. Back up one level in the Wyze app to Device Settings > Restart Device

  3. Repeat this process for each affected cam.

Note that in step 1, you must wait and verify live streaming before going into Settings or any changes will not stick. I’m not sure why a subsequent soft restart via the app was necessary, but it was.