Hi, folks! Here is a copy of an email going out to everyone now. It’s really important so make sure you read it! <a name="p-611733-terms-of-service-and-security-updates-update-your-firmware-and-app-to-the-latest-version-to-best-protect-your-account-and-see-whats-changed-in-our-terms-of-service-1" class="anchor" href="#p-611733-terms-of-service-and-security-updates-update-your-firmware-and-app-to-the-latest-version-to-best-protect-your-account-and-see-whats-changed-in-our-terms-of-service-1" aria-label="Heading link"> Terms of Service and Security Updates: Update your firmware and app to the latest version to best protect your account and see what’s changed in our terms of service. Hey, friends! It…

Thanks! I’ll see if I can do that.

At the end of the day, it all comes down to the development team making a decision, which minimum version of Android/iOS do they want to support and test. Each extra version they support translates to more work. If they are swamped with other work (like supporting dozens of products, whats next a …

Thanks for being a [Mod Edit] company and not listening to your customers. You have illegally accessed and modified my equipment, after I explicitly denied you permission to do so. [Mod Edit] Thanks for breaking my stuff. MOD NOTE: Post edited to conform to the Community Guidelines .

Details are useful if you want something fixed.

They aren’t going to fix anything. They did what they set out to do - forcibly update the firmware on other people’s equipment.

Ah, so they did update forcibly, then? That explains why I’m getting connectivity issues with the app and on home assistant all of a sudden. I guess I’m switching brands, then. Thanks for making the decision easy, Wyze.

Definitely have. My two cameras have been updated to 4.9.8.501… and I certainly didn’t do it.

[image] Newshound: I don’t think they’ve done anything yet? Maybe they have? One of my V2s, the most recently installed one, has gone offline. Maybe it has recent enough firmware to have been hit, while my older ones remained safe? It is the most difficult to reach camera I have, and we ar…

All my cameras have been updated and I didn’t do it, so you tell me.

Which cam and what firmware version has it been updated to? And what version was it on before, if you know?

IMPORTANT: Terms of Service and Security Updates - 1/6/22

Wyze News

peepeep February 19, 2022, 11:41pm 112

Thanks, my v2’s are still on 4.9.7.1068 (one update before 4.9.8.501) not auto-updated thus far.

[POLL] Force firmware update? Don't bug me! :ant:

Topic		Replies	Views
[POLL] Force firmware update? Don't bug me! :ant: Cameras cam-pan-v1 , cam-v1-v2 , video-doorbell-v1 , cam-v3 , cam-pan-v2	34	4974	February 27, 2022
Wyze Video Doorbell v1 and Wyze Cam Pan v3 firmware updates - Released 11/2/2023 Wyze News firmware , update	38	3107	November 17, 2023
Suggestion- quit updating app and cameras if they are working Cameras cam-v1-v2	52	3493	May 19, 2022
What is wrong with you Wyze? Cameras cam-v3	49	3288	June 12, 2022
App and Firmware updates - Released 8/11/2026 Wyze News update	76	2049	September 14, 2026

IMPORTANT: Terms of Service and Security Updates - 1/6/22

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