I made the decision today to grab the 6 cameras that right this second that I’m typing this are all down with a “Your device has lost its connection. Please check your internet connection or try moving the device closer to your Wi-Fi router” message. (by the way, 4 of the cameras are a few feet away from the router, which works wonderfully with everything else in my house). I’ve decided to get an all-new camera system from a different company, and I’m asking for your advice if you have one you’d recommend. I’ve spent too much of my precious time speaking to the customer service people in the Philippines who tell me “I’m sorry you sad” when I’m telling them that I’m not sad, I’m frustrated. This is time in my life I will never get back. I never thought these cameras would be such a fail. Just so you know, I unplugged everything (wifi, router, computer, cameras) and restarted, in hopes that they would get back to working. Still nothing. Any recommendations?
Sorry for your bad experience. I can not comment on the battery-operated cams, but have been happy enough with V2 and V3 wired.
In some other applications, I have been very happy with Reolink cams, especially the newer models whose model number ends with “A” as those have very good car/human/pet detection. In particular I really like RLC-842A which has adjustable zoom (I use constantly in full telephoto mode, looking down the street).
I would try manually flashing cameras back to an older firmware version. I know Wyze has been tweaking connectivity in recent camera firmware. I would try older firmware before you give up on Wyze.
I am happy with my v3 cameras, but only update firmware after reading positive comments on this forum.
I’ve had similar issues with my Wyze cameras and someone suggested make a rule so they reboot at least once a week. So far that has made things better, but still sucks that this even has to be done considering I have a really good router and my home WiFi is solid.
There’s far too many cams out there that I wouldn’t recommend anything to anyone probably.
Each person has their own feelings on what they want and expect and they all have big differences such as the apps to use them with and much more.