I’ve been complaining on this tread for weeks. Here’s an update.
I placed my order for the HMS and extra stuff in Dec. By March still had not shipped and I wanted to make some adjustments to my order. Impossible. So, cancelled it and re-ordered 3/13/21.
My order for HMS was released to FedEx Smartpost on 5/11 at Greenwood IN. It arrived at one of their black holes on 5/20 , Chino, CA. And there it sit. I logged in to track my shippment on Wyze ever days. It was suppose to arrive per the FedEx tracking on 6/7. However, I guess some of the half dozen comments I left under “Rate Your Shipping Experience”, gave FedEx incentive to move it along, so I would stop posting. It arrived yesterday 6/2.
I frankly find this to be insufferable. These are U.S. carriers and I am still in a U.S. state. There’s no good logical reason for something to take a week to travel across country and then 12 more days to move from CA to HI.
Someone is going to jump in to defend Wyze or FedEx and explain "FedEx must be waiting for a load coming to Hawaii before they add it to all others. Really, I doubt there’s not a full load of anything that take an extra day. " Let’s not forget, FedEx made their reputation on 1-day and 2-day express shipping. I didn’t ask Wyze to use FedEx, don’t put it on me.
Wyze could better spend their time putting a USPS label on a box than a FedEx label on the same box and let USPS move it. USPS does pickups, just like FedEx. Wyze has been using FexEx Smart post for years, even before I bought my first cameras when they only sold cameras. Surely they could have adjusted any contract that boxed them into FedEx if they tried.
Think about the process involved with tiered shipping pricing. Like 1 Day or 2 day or Week shipping. Box is picked up, goes to sorting facility and readied to move to next location. So the box was labeled for 1 week shipping. So, how many times could it have been added to the 1-day or 2-day pallet and wasn’t? How many times did they pick it up, look at the lable and say, "nope, only been here 2 days, then 4 days, needs to sit here two more days - an they sit it back down. What’s magic about a week shipping after a week? If they can predict there’s going to be exactly enough room to fit it in on to the pallet after a week in the future, why can’t find space after 2-days, three days. Every time the box is touched could have been moving it to the destination, not checking the label to see how much they paid.
My point simply is, everything could move at the same flat rate just adjusted for weight.