I was charged full price for a camera and solar panel for the Labor Day deal they had going on and only the solar panel was delivered not the camera. And I seem to be getting nowhere tracking this. Please help.
I would contact our support team at 206-339-9646 and let them know what happened so we can get it straightened out.
I did call. It was difficult to understand what she was saying. I did get a ticket number, but they had no other information and cannot tell me that a camera was ordered or being sent. I was charged $96 and the only thing I got received in the mail was a solar panel.
Can you give me your support ticket number and I will try to look into this.
5174041 ticket
I have the team looking into it right now.
I want the solar panel with the Pan V3. I know I just saw it a few weeks ago but not now. It’s what I’ve been waiting for: the perfect combo for outdoor yet under an awning. Currently have to run your long outdoor cords and extensions. Is it just not on sale but available? Or are they still causing fires?
Look at cellular cameras with solar to solve your problem? I’ll wait a little longer but may have to go with another company for this unless you go cellular too! That would be great!