I need my good quality video recordings saved to my pc and not the terrible audio from the streamed version

I really need my video recordings saved to my pc but when I pulled the micro sd card they aren’t saved to it!!
Why wouldn’t they save to my card!? I NEED them! They are available to stream but whatever codec you use to stream makes the audio impossible! Please help ASAP!

Moved to the Cameras catagory for better visibility.

What cameras are you working with? what are the micro SD card settings on this camera?

Try using “VLC” program to view the recordings. VLC seems to have the correct codec to view and listed to hte video and audio from the Wyze recordings.

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There are two types of recordings.

Cloud recordings which are saved for events if you have a Cam Plus subscription. The only way to retrieve those is using the “download” button on each individual one in the app. They are not stored on the SD card.

SD card recordings, which will only be on the SD card if you have that enabled (and how much is on there will depend on whether you’ve selected continuous or events only). The card also has to be functional and properly formatted.

Any time you remove the card from the cam ensure you do the “eject” function in the app to ensure you don’t corrupt the card.

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