I noticed you can train it to recognize faces on your iPhone, but I’m hoping it doesn’t rely solely on that method.
My wife just passed by the V4 cam (not the pan), and the camera didn’t flag it as an unknown face even though I haven’t trained it on her face. It didn’t log her face at all. It just said a person detected like it always did.
But how much does the person need to be looking at the camera for it to log it as a known or unknown face?
Also, I assume you can switch it to a friendly face if you’d like once it’s marked as unknown.
I’m having a bit of no luck finding any good information online about how this function works. The only video I found Wyze did on it was the announcement years ago and it had no details on how to use it or how it will work over time.
You do not have to use that feature at all, it is just a way of preventing notifications for people you don’t want to be notified about.
Not sure what you mean by logging her face? Person detected is exactly what it should say. If you had her face set as “friendly” it just wouldn’t have alerted you at all.
EDIT - sorry, it seems to have grown since I last looked into it (long ago). Here is a FAQ page with a lot of info on the feature
I’d specifically make sure you’re not in one of the areas where they are not allowed to provide the feature, though I’d think it would warn you about that.
I have my face in as a friendly face. It has not notified me that it had seen my face or her face.
I thought it should notify me if it sees someone it knows or or doesn’t know. And then I assume if it is someone it doesn’t know I can tell it after who that was so in the future it will know who they are.
Anyone know how close you need to be to be detected? My wife was standing within 5 feet of it and looking directly at it and it didn’t say it had seen a face of a known or unknown person.
Friendly Faces is not really useful. The cameras don’t catch faces correctly just yet with all the lighting, shadows, and camera angles. I wouldn’t rely on it for any automation or notification. It will most certainly miss.
I don’t have a subscription so I’m not the best to give details, but from what I can see, if you do set faces, you can then go in and either enable or disable friendly faces to decide if you want to ignore them or get alerts. But that may not be the way it works, it seems to have evolved a lot since it first came out.
As @Earl.Automation says, a lot of these detections (especially face) can depend heavily on lighting, angle, distance, etc too.
Does it let you use multiple images to “train” it? If so, obviously more is better, especially if you can get slightly different angles of the face etc.
I can’t comprehend how bad the app is that it didn’t show me this section of settings during the setup and configuration of friendly faces.
When i went back in after you sent this message it had a new pop when i went into friendly faces suggesting I enable it! So it let me create faces and do all enrolment but never showed me the page where you turn it on per camera.
I didn’t have it on!
I did the whole setup but the part where you turn it on for each camera never showed up for me in the app until I just went back in to find this setting. Oh my gosh what a bad user interface.
I just had it work for the first time and I had to look directly at the camera for a while before it worked.
If my wife just walks past it very close but doesn’t look directly into the lens it will not even detect her as an unknown face. This is a very weak system I am shocked they charge for it!
Honestly I haven’t used it so I can’t comment on how well it does or does not work. But it may require some trial and error as to what images you use to train it. If it usually sees the side of a face, then maybe try to use images that are more from the side, etc.
I’m also assuming it is not done “on board” and instead uses wyze servers to do the analysis, so it could possibly be wifi or bandwidth constraints. But if worked for your face, it would seem that it is ok (or possibly intermittent).
If she looks right into it, do you get the “unknown”? Is it alerting you at all to a person even?