How to: Interpret error codes and messages

https://support.wyzecam.com/hc/en-us/articles/360012532151-

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Are you guys aware this link is useless? Doesn’t have any info on error codes. Please fix this…

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Hello @Stryx, welcome to the community. You have replied to an older post. Here is the current error codes troubleshooting link:

Current Error Codes

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It would be nice if the codes were really there you gave unfounded page.

@my560sec

Apologies, they revamped the support site awhile back and that broke some links, the post you clicked from is about 18 months old. Here is a link to the current error code page.

Error Codes

I’m getting error code -20009

Not listed on that link. Downloaded the update last night…can’t access either camera since. Interestingly I can still watch the recorded videos and get notified when their is motion still.

Updated: