How does traffic route through WiFi to the app (phone and cloud storage?

I’ve had some V3s at my house for a while now, and I’d opted to buy the Cam Plus cloud storage. I liked them so much that I decided to buy some for work, as we had been having issues with unwanted overnight visitors and I wanted to know if anyone was behind our security fence before any of my employees arrived. My employer has a secure network and an unsecured “guest” network. I set up the V3s on the guest network via my phone app, then I added them to my paid Cam Plus account. I did not mind doing this on my own dime because I care about my employees’ safety and the cost was minimal. My employees loved it too. Five months later I get a new boss and he decides the cameras are an issue. He’s claiming that “The connection to the Wyze cloud services is programmatic and automatic - it is initiated based upon recording software controls and via service permissions you needed to configure with the Wyze cloud service.” The way I understand things is that the cameras connect to the WiFi, go through the internet to the Wyze servers, then go to the app on your phone (If you don’t have the cloud storage). Or if you do have cloud storage, it goes from the camera to the Wifi, to the Wyze servers, THEN to the app and cloud storage. Can anyone tell me how it really works? They are making it sound like I configured something in their network to communicate directly with the “Wyze cloud” and somehow put their network at risk. Mind you, the guest network is completely unsecured and is completely seperate from the secure network BECAUSE everyone can use it for all sorts of things. Can anyone help?


I agree, it’s hard for them to justify saying you made an open network less secure, lol.

The way it works is both the app and the cameras need to connect to the Wyze servers at startup for authentication and other matters (configuration & time for instance). All this is done in a secure manner.

Then, if you are on the same network, live feeds go directly from the camera to your phone, not thru a Wyze server (although there are connections for authorization). Still secure, but local.

When a camera records an event, or you look at an event, or for live feeds when your phone is not on the same network, then the connections are to Wyze servers again. But still secure.


Yup, and the connection to the Wyze server is a standard way that the internet works. Any cloud camera/IoT device works this way. It’s just like visiting a website. Your client establishes a connection to the server and data is exchanged.


So would I be correct to say to them that it’s no different than uploading some videos from a work retirement party to your google drive (because they’re too large to directly email through gmail) and sending everyone there the link? If I’m reading your reply correctly, it’s no different than visiting Facebook or any other website?

They’re also saying this use is “high bandwidth”. I checked one of my SD cards and 60 second clip is about 6200 KB. That would make a 12 second clip roughly 12.5 MB. I don’t see that as high bandwidth, as the cameras are only sending clips and not steady video streams. And the way I had the motion detection zones and sensitivity set up the total number of clips for all three cameras combined was less than 100 mb per 24 hour period.

Your employer is wrong but… it’s their ball, full stop. If they don’t want your cameras surveilling their premises, take them down now before you jeopardize your job or worse.

(By the way, even when you’re remote, the live viewed video traffic does NOT pass through Wyze servers at all.)

Thanks. I’ve already removed them, but the argument is still going on.

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Someone put up home cams where I work. We checked the AUP for the network and it’s ironclad in the company’s favor. Privacy, bandwidth, security, are subjective and reasons to not allow them.
Be happy you didn’t get fired and hope they forget about it :slightly_smiling_face:

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Yup, it’s just your cam visiting Wyze server (sorta like visiting a website) and establishing a connection.

It’s not high bandwidth, especially if you set it to a lower resolution.