Home Monitoring System down for days

All I see is multiple posts about plugs and doorbells. How about the Home Security system? It’s been down for days. This is my second unit. The first one plagued with problems since May. What’s the deal with the Home Monitoring status? Seems kinda important.

Wyze thinks that has been resolved. You may want to contact Support to figure out what your problem is:

Email Received @ 1 PM ET Yesterday:

Wyze Home Monitoring customers,

The Wyze app issues caused by the Amazon Web Services (AWS) outage have been fully resolved.

Now you can use the Home Monitoring tab in the Wyze app as before.

Thank you for your patience.


Customer Support

There are many ways to contact Wyze. Their phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site.

They’re open for support between 4 am-8 pm PT Monday through Friday, and 8 am-4 pm PT Saturday.

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Live support closed until Monday. Lovely
The issue is not resolved. In their heads maybe.

They were open when I posted 7 hours ago. :wink:

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Same issues with Home Monitoring. Trying to reset the set-up feature and it fails. Tried to reset services for Home Monitoring and it failed. Very frustrated

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