Hello! I set up my home monitoring recently (again, after moving). The Sense Hub has all lights on, app is set to Home. The alarm countdown is set to 30 seconds for Entry and Exit on both Home and Away. The entry sensor is installed on my door.
Last time it was set up, it would chime loudly for 30 seconds whenever I opened the door, letting me know to disarm before Noonlight was contacted. Now, I am not getting this at all. Again, the Sense Hub has all lights on, so I know it’s working, and the entry sensor is on the door. Am I missing a part of the set-up to trigger the alarm? When I open the door, the Hub makes a small noise of recognition, but no alarm countdown.