I just installed garage door controllers on two garage doors. One door worked as it should, the other door did the same thing yours is doing. The safety sensors were wired incorrectly on the door not working. Once I corrected the wiring, the door worked fine. I have Genie operators, which should have a green light on one sensor, and a red light on the other. The key is to have one wire from each sensor connected to each terminal on the operator (wiring diagram attached). The installer had connected both wires from each sensor to the same terminals. This did not affect the wired wall switch, Genie remotes or wireless keypad, or the Toyota wireless controllers. However Wyze did not like it. I also had the same problem with a generic wireless keypad that I tried to install last year, but I did not catch the sensor wiring problem at that time. Besides some notification issues that I am having where notifications do not differentiate the doors, I have moved one camera several times in order to allow the other remotes to work. They work for a while, and then stop until I move the camera farther away from the operator to reduce interference. You may want to try that too. Hope this helps… from another tandem cyclist in Florida.
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