I recently upgraded from the original floodlight cam V3 to the new Floodlight Pro. Unfortunately, it has been a bear to get it working properly, and it appears to be an issue with the onboard AI. I have the camera mounted above a garage facing the street and am using Smart Detection with ‘vehicle’ and ‘person’ selected to trigger both the floodlight and camera recording. My hope was that I could have the floodlight trigger whenever a car drives by, like the old school PIR security lights, but with using the onboard AI as a trigger.
However, with the default detection sensitivity at ~70 the floodlight and camera continuously re-trigger after a Smart Detection event when there is ANY motion and a PARKED vehicle in the frame. This is when using Smart Detection, not ‘All Motion’. The promo material and product description (as well as the way the older V3 floodlight cam worked) led me to believe that it would only trigger when a MOVING vehicle was detected. It does trigger when a car drives by but then re-triggers over and over again if there is a PARKED car in the field of view and a tree is moving in the wind, some bugs become interested in the light and fly around in front of the camera, even the light itself turning off seems to be enough ‘motion’ in the presence of a parked car to re-trigger it.
The only solution Ive found is to turn down the motion detection setting to between 30-40, but in that range it starts missing several of the cars that drive by and so doesn’t trigger the floodlight- which completely defeats the purposeof using the floodlight as a deterrent. It can’t act as a security light (or security camera for that matter) if it doesnt trigger during a legitimate detection event. But if I set the sensitivity much higher it just turns on and off all night.
It seems that the onboard AI is having a hard time discerning between a moving vehicle and just general movement that occurs when a stationary vehicle is also in the field of view. That is definitely not the way the new AI features were advertised to work. Again, this only happens after a car drives by, so the initial trigger works fine, but then it wont stop re-triggering until I either manually turn off the floodlight and/or camera in the app or the totally unrelated things that should not be picked up by the AI (bugs, tress, etc) stop moving.
I understand this product is very new and might need some tweaks to its firmware over time to get everything dialed in but this seems to be a fairly major issue to me, and one that needs to be addressed pretty quickly. People are going to park cars in their driveways. They’re going to have neighbors who park cars in the street. That should not mean the floodlight and camera should re-trigger every 30 seconds if there are trees moving in the wind or a bug decides to check out the lights after a legitimate Smart detection event.
Yes, I have the newest firmware. Yes, my app is up to date. Yes, Ive power cycled the camera and have done every other troubleshooting tip I could find. Ive spent more than a few hours over the last several days trying to make the new floodlight work as advertised. This very much seems like a software/AI issue that I hope the team at WYZE can fix in a future firmware update. It has the potential to be an amazing product, and I sincerely hope this issue gets resolved.
Side Note: the Floodlight Pro doesn’t have Smart Detection options for ‘pet’ ‘package’ or ‘friendly faces’ and also completely lacks any way to trigger recording based on sound detection. The V3 Floodlight cam I replaced with the Pro version had all of these options. Is there a plan to add these back in with future firmware updates?