I’ve been using the wyze cam for months with good success. All of a sudden events stopped recording (cloud not sd). i get the notification for an event, the events dot is there but then nothing but a message saying" you need to check that event recording is turned on" - which it is. suggestions?

Hello @jpershke , This may sound like a dumb question but have you deleted the camera from the Wyze app? If so, all events are automatically deleted and the camera won’t upload anymore events until its setup again. Kenner

No but did a camera reset and seems to be solved… Thanks

I think this may have been your issue: [image] Event Video Service Trouble (07/01/19) [RESOLVED] Wyze News We are looking into a problem with our cloud that is causing difficulty downloading Event videos and thumbnails for some people. We will update this thread as we pro…

ok thanks - I guess just not me - but again, camera reset seems to do the trick.

This is still a problem for me. Not sure why I am paying for something that doesn’t work.

Events not recording

Cameras

Newshound July 2, 2019, 12:43am 4

I think this may have been your issue:

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Events not recording anymore Cameras android	8	1454	July 14, 2020
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Events not going to cloud Cameras support	6	552	January 2, 2019
Events not uploading to the Cloud Cameras android-and-ios	3	478	July 24, 2020
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Events not recording

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