I’ve been getting the NO FRAGMENT and FAILED TO UPLOAD EVENT errors when trying to view an event for awhile now and have been reading the posts about this hoping to find an answer. It is getting really old now to have to try 5+ times just to view 1 event - Click an event, receive error, go back, Cli…

Take a look at this thread for submitting a log to @NumberOne about your issue. Error Code: No fragment - #34 by SpeedingCheetah

I mentioned this to @NumberOne as he requested and submitted several tickets over the last 2 months with zero response. I assume they don’t know how to fix it so I’ve given up. Good luck :slightly_smiling_face: [image] Error Code: No fragment Beta Jumping in – if anyone …

I looked at it but it doesn’t specifically say how to submit logs and I do not see the option in the app to do so. If it is a purely cloud service-related error than I shouldn’t have to submit logs since it all happens in the cloud after they should be able to see their own server logs and not on th…

They have been asking for logs on it, to submit a log in the app go to account in the lower right, then help and feedback, submit a log at the very bottom

[image] SpeedingCheetah: I looked at it but it doesn’t specifically say how to submit logs and I do not see the option in the app to do so [image] [image] [image] [image] [image]

I have just submitting mine about this error in the other thread. [image] Error Code: No fragment Beta Jumping in – if anyone does see this behavior occurring again, please let me know. This was a cloud issue which should be resolved and we want to hunt down any persisti…

We can’t do more. If that can help them find the solution, so much the better. I decided to do this today even though it has been several weeks since this intermittent problem has been occurring. As long as showing others how to do it, I might as well submit a log too. The perfect timings …

You are a scholar and a gentleman sir! :+1: :slightly_smiling_face:

Ok I submitted the log under EVENTs. I am not in Beta. Android App v2.12.35 PanCam 4.10.6.156 @NumberOne

No matter for the beta. You don’t have given your ticket number to this thread to make sure it is brought to the attention of @NumberOne [image] Error Code: No fragment Beta I have just submitting mine @NumberOne [image] [image]

ERRORS: No Fragment. Failed to Upload Event

Services & Integrations

gyzmo August 27, 2020, 11:50pm 7

I have just submitting mine about this error in the other thread.

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ERRORS: No Fragment. Failed to Upload Event

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