Maybe the problem is not your wifi network, maybe it’s the speed / connection quality between you and your ISP? Or, if you’re using the ISP supplied wifi / router / cable modem, is it a fairly new model, maybe it’s the thing that’s struggling with the network traffic, 15 devices, plus tv streaming devices and a couple of cell phones and maybe a laptop or two and you’re beyond the capability of most standard wifi cable modems… Just thinking out loud…
Yea I think it’s the Cam Plus. It’s funny that the cams work fine until I sub to Cam Plus. Then when I remove the sub they start working fine again. Which is why I wish I knew enough to store these clips locally instead of relying on Amazon Web Services cloud storage. And yes the router is just 2 months old. I run all my devices but the cams on 5G
Hello I have been getting the no fragment error ever since I purchased this camera (V2) is this going to be ever corrected or should I just plan on returning a camera why I still have a few days left? Thanks
I am having this problem with one of two outdoor cams,It started as soon as I activated Plus.
Try the newly released iOS App 2.15.41 and V2/Pan firmware 4.X.6.218. Fixed this for me.
Done, updated. We’ll see what happens.
I walked in front of my camera to test it. Failed twice, lol. First time because I forgot I put events on a schedule and it was past the active time, and second time because I forgot I zeroed sensitivity on that camera.
Once I got the operator error issues out of the way, it worked great. 
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I am facing this issue
Same thing, Same Issue Here. It started for me after I started paying for the Cloud Monthly Service per Camera.
How many logs from how many people do they need to fix this issue?
Who can I contact for Credit, for the past two months of no cloud recording and this error. After all I am not getting what I paid for.
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@ELEVOPR Welcome to the Wyze community! You will need to contact Wyze Customer Support.
Call Customer Support (206) 339-9646 Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT or make a Support Request online.
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