I have camplus and get this error with every clip…its so frustrating! This problem has been going on since 2020 and its still a problem??? It says alot about the wyze support i suppose
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The Wyze Video Doorbell v2 just came out a few months ago. Did you have the original one if you have been experiencing this since 2020?
No i didnt have the original but ive seen this problem with retrieving from the cloud has existed since then. Im also having issues with it randomly going off-line for hours at a time. Powering down and back up isnt helping this issue. Then itll suddenly come back sometimes
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It seems rebooting my main router resolved the doorbell signal being dropped for now
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Are you still getting the Error 06 after rebooting the router?
I did but i got on chat support and they suggested ii do a hard reset on the doorbell and the problem is gone, yay! I have a new problem though. When i went through the process of setting up the doorbell again and said yes to camplus it is now charging me for 3 devices instead of 2
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Unfortunately, I have zero ability to help with that one. You will need to contact support again and explain what happened.
Ok thanks alot!
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