Hi fellow Wyze Guys, I recently read on FB that someone received an email from Wyze regarding a small portion of cameras produced between April 17 and April 24, 2019 that were manufactured on a new production line and were produced without a small resistor (R65). My question is, how do I know if my units were affected, as I purchased my cameras from Home Depot and have not registered anywhere except with the forum? I have had a couple of cameras not recognize SD cards, so I’m wondering if they fit in that small window. Thank you!
use this link to check with the mac address of each Wyze V2 production line that may affect. I got one replacement.
My question is - why was that NOT announced HERE.
/edit - and I meant why was the recall not announced here - specifically in News From Wyze.
or is that becoming only “good news” from Wyze?
It would be very helpful if there were a Recall/Defective product section added to the drop down under the Community link at the top of the forum.
There is a thread with helpful information regarding this issue. Missing Resistors
Also, you can read about this in the support section under Service Status & Known Issues
That is so far buried I doubt a new user would find it.
Exactly what I was thinking.