So, new to forum but have had devices for at least the last 4-5 years. Bought the Duo doorbell +/- (wired, not battery) a year ago and for the past few months, when I go to view it sometimes (not all of the time), I start getting an audio “feedback” loop. Now it works, and I have a video of it making the noise, but new forum users cannot upload…any ideas? Note, I restart the camera in the app, noise goes away for a bit.
That kind of loop is usually the doorbell’s own speaker feeding back into its mic — it tends to happen when the app is playing the live stream with the speaker enabled, especially if your phone is close to the doorbell. Try turning the doorbell speaker volume down in the app and muting the live-stream audio before walking up to the door. If it still happens, checking for a firmware update and reinstalling the app can clear the glitch.
Since a restart clears it for a while, I’d check whether it starts after you or someone else has used Talk, or when a second device like a shared user’s phone, a web view tab, or a smart display has the live view open with sound near the door. Any extra device listening in close to the doorbell can create that kind of loop. If it keeps coming back, submit a log from the app right after the noise starts and give Wyze the log number.
See, that’s just it…I have it muted and never talk through it. Too weird…
Thanks…closest item is an Alexa Show 11.5, which is about 10’ away in the interior of the home, so not sure if that’s the cause. As stated in my other reply, I have the sound muted (via the app), so other than the wired doorbell chimes and Alexa “announcement” throughout the house, that’s it…although there is the noise the button makes when depressed. I just did it as a test and the “feedback” noise did not happen. Again, it’s out of the blue, totally random…
My camera has been doing this for a while. Not so much a sound feedback loop, but static interference sounds coming from the camera with both speaker and mic off in the app. But every time I open the app to view it, the sound starts and keeps going well after the app is closed. It’s annoying and takes away the stealthy element - clearly telling the person outside that I’m watching them.
Funny thing here, and not sure if theres been an update (at least I don’t remember doing it), but since I lasted posted this issue, it hasn’t done it since knock on wood