Double shipping fees

Is it really $16 to ship 4 cameras and a spotlight or did I get charged double shipping because the spotlight already shipped but the cameras won’t ship until later? Both shipments say the shipping cost is $7.93 which seems crazy.

2 Likes

Welcome back @tt1!
This is most likely because the products will ship at different times. I don’t think you were overcharged. The V3s are shipping later due to higher demand.

@tt1
I would also add to what @Brlepage said and if you feel there is an issue that you may have been over charged to contact support and they can get it cleared up.

WYZE Support

Live support is available:

+1-206-339-9646

Monday - Friday 5 am - 6 pm PT

Saturday 8 am - 4 pm PT

1 Like

Point is it seems crazy to charge me to ship a spotlight for a camera I don’t even have yet. There should be an option to ship all at once for one shipping fee instead of two.

2 Likes

Welcome @r.r!

The lamp is very big even when it’s disassembled. It costs more because the package will be larger.

Everyone seems to be missing the point. I wasn’t given an option to combine shipping for items that I can’t use without the backlogged items. There should be an option to combine the items, especially since the memory card and cam light are useless without the cameras.

1 Like