Hi everyone, I’m struggling with my Wyze Video Doorbell Duo Cam and wanted to see if anyone else has solved this. Even though I am hardwired to a powerful 24V 40VA transformer, my battery is depleting rapidly. My Setup: Device: Wyze Video Doorbell Duo Cam(using the Wyze Wi-Fi Chime, no mechani…

FINAL UPDATE: My Findings on Power and Livestreaming Thanks for the help, everyone. Because I’ve been dealing with package theft and harassment, I really wanted this camera to stay “Live” 24/7. However, I’ve finally figured out why my battery kept hitting 0% and why my SD card had gaps in the recor…

[image] dave27: the cam is always powered by the battery This is my understanding of how Duo Cam Doorbell works. You must have the included rechargeable battery installed even after wiring. I don’t remember which one it was, but I have a vague memory of a topic here a year or so ago discu…

[image] Crease: I don’t remember which one it was, but I have a vague memory of a topic here a year or so ago discussing the operation and how Duo Cam Doorbell requires the installation of the battery even when it’s wired. I think maybe that requirement was confusing to a number of users after t…

I’m late to this thread but I may add to the data points. About 3 weeks ago I upgraded from a v2 doorbell to a duo cam. The v2 had been running for almost 2 years but I wanted the newer features of the duo cam. Whats interesting is the instalation was as easy as they come. The unit fired right up,…

@ronl4625 - The plug symbol inside the battery icon is acknowledging the battery is being charged via a hardwired source. It does not confirm the duo is operating from a source other than the battery, thus the dual icon. Add to the confusion, the Battery Cam Pro (BCP) when hardwired does not requir…

Not arguing who is supplying power. Just stating that I’ve been running for 3 weeks without issue with continuous SD and hours of live view.

Considering the battery mah size of the duo, that time is probably to be expected. But you are also draining the life of the battery and that time will continue to decrease unless there is measurable downtime and a decrease in continuous recording. I would not conclude something is wrong with the d…

We got the first WYZE doorbell camera and it was OK for a while - not it hardly ever works. And the MYWYZE online webpage (where you can go to watch your cameras on you PC - well the cameras, especially the doorbell camera 9which is powered by the doorbell wiring, NEVER connects. I wish the folks a…

My old WYZE door bell camera doesn’t have the ability to add an SD card, although I did see a video on YouTube on a guy who figured out how to add an SD card - I believe he used an OTC connector??Will this work?

Thank you for the information, I really appreciate the help! Do you happen to know which firmware version your camera is currently running?

Since this topic has already been marked as solved and I believe @fmills1d has two of these installed and wired, I hope I can be forgiven an off-topic question: :question: @fmills1d , what was your experience installing these with the included hardware? I find the flat Back Plate doesn’t offer much…

Doorbell Duo Cam ,Battery Draining while Hardwired (24V 40VA Transformer)

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Crease March 28, 2026, 5:43am 24

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Doorbell Duo Cam ,Battery Draining while Hardwired (24V 40VA Transformer)

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