Hi all, As we are rolling out face recognition to more of you, we are also seeing some problems of the system. So I’m creating this thread to discuss and give updates on the fixes. [Update 09/09] Issue 1: We’ve identified a problem when turning on the face recognition, the face collection is fail…

Same problem here too. :frowning:

I am also getting this error and am not in the beta program. However, I installed the app on a second device, a Samsung tablet, and logged in with the same user id. I do not get an error on the tablet and am able to make changes to the settings. I’ll probably reinstall Wyze on my Android phone to se…

This limitation is a legal one so we’re really not looking to get around it for, ya know, legal reasons. But we understand the disappointment and we’re sorry for that. :sweat_smile: What kind of callout are you looking for in our documentation? :slight_smile:

I totally understand the frustration when government regulates against doing something we would like to have simply for personal use. The only legal response anyone can legitimately recommend to “get around this” is for us to contact our local representatives who are the only ones who can undo this …

I understand legal requirements and really meant if there were any thoughts on if there could be another way to solve for this due to this limitation. But the callout would be a more clear awareness of this feature ONLY available in certain states etc. I have been a Plus subscriber for some time an…

[image] WyzeShawn: [Update 09/28] Issue 1: this issue is fixed in the latest 2.25 beta app. If you have the problem, please help test with the latest 2.25 beta app. Once you download the app and turn off and turn on the Face Recognition again to see if it works for you! Somehow I overlooked …

One of the main problems I have with Face Recognition is that I keep getting recognized but about 30% of the time it shows up as a new person. It is very tedious to manually specify all the new “faces” as myself and i feel like it is not worth it overall. I would love a way to either lower the det…

thanks for the feedback. we’re in the middle of adjusting our recognition algorithm, personally I also havee this issue. We’ll stabilized the model output asap.

Batch assigning faces is a must. I have like 100 pictures of my face and I have to go through 3 steps each time to assign them to my name. If I could select them all in one go, and THEN assign to a name that would be AWESOME! For some reason you can batch select if you want to REMOVE faces from a …

I agree, the batch selecting is a must. My grandmother sits outside my front door to smoke her cigarettes, and I have SO SO SO many pictures of her face too add a name to that it would never end…. To be able to select all of her, then add a name to all of the photos at one time would be amazing. Add…

[Discussion] Face Recognition problem updates and feedback

Wyze AI

SW11 December 9, 2021, 10:21pm 64

Try logging out of the app and then back in. Worked for me with that particular issue.

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[Discussion] Face Recognition problem updates and feedback

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