Can anyone tell me why I am getting this message. Just recently paid for camera Plus and every time I try to turn on the AI detection options I get this message.
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I’m seeing the same error, is there a solution? I’ve tried clearing the app cache and restarting the phone and it didn’t help. I’m on an android device that is up to date.
I’m getting this error when I’m just trying to turn on person detection… not even option in my so for face detection…
Face Recognition Open Failed : (“message”:“Bad
Request”,“response”:“The specified collection
id is invalid and/or does not exist for the
user.”,“status”:400)
Try logging out of the app and then back in. Worked for me with that particular issue.
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Support wanted me to troubleshoot my network. I should have thought to log out and back in, but SW11, you saved me further pain. Thank you!
Android
App version 2.32.0.154
I had the same issue, this error message trying to enable vehicle detection:
Face Recognition Open Failed: {“message”:“Bad Request”,“response”:“The specified collection id is invalid and/or does not exist for the user.”,“status”:400}
Logging out of the app and logging in again fixed it.
Any time I click a face it crashes the app or goes to the wyze home page on the app.
I have a pixel 8. I tested it both in and out of beta.
Same here. Pixel 6, fully updated on both Android and Wyze.
I read through your post and totally understand your frustration with the face recognition issue. It’s like trying to find a needle in a haystack sometimes!
But hey, chin up, troubleshooting these tech hiccups always leads to some enlightening discoveries, right? By the way, have you checked out Identity Verification API - ID Analyzer? They might have some nifty solutions. Just a thought! Let’s hear what others think about this conundrum. Maybe we’ll uncover some hidden gems of wisdom together!