Welcome to the Forum, @castwich! 
I sincerely wish you luck with this, though my guess is that Wyze is unlikely to do much of anything for Watch support at this point. They’ve indicated a move away from their “lifestyle” products in the past in order to focus more on their core camera line, and the product pages for both watches have had the “Sold out” and “Final sale. Not eligible for exchange or return.” messages for a while now. I’ve said elsewhere that I’m disappointed by this, because I wear my Watch 47 almost constantly and think it offers a unique integration with the rest of the Wyze ecosystem given its ability to launch Shortcut Automations.
I hope that I’m wrong and that you’ll receive good help and post your follow-up in the future! 