My detection zone keeps saying it is off even when the slider is on. If I reboot the base unit it will work for a short time but then the same thing happens. Recordings almost completely stop when this happens. I’ve reinstalled app, cleared cache, reset services. Anyone else experience this issue?
Welcome to the Forum, @timandbonnie17! 
I don’t own any of the Cam Outdoors. The first Forum member who comes to my mind for these is @Antonius, but I don’t know what input he might have to offer. What did Support say when you contacted them?
They gave the standard answer. Make your app/phone/system is up to date. Power cycle, etc. Nothing has helped the problem. I’m supposed to submit a log which I intend to do. They asked me to do that last night.
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Can’t help, I have four WCO v1 cams and haven’'t used the detection zone in over five years. The first few months I tried the detection zone but the cams kept recording trees blowing in the wind. I currently have cam unlimited set for person, pet on the WCO and I get No tree event videos.