Apple created a feature called “Critical Alert” under Notifications sections for each app. This feature enables an app to send alerts and play sound on Iphone even if Iphone is muted or Do Not Disturbed
is turned on. This feature was created so that apps such as Security, Health etc related apps can send sound notifications regardless of Iphone’s muted or do not disturb. Apple requires App Developer to get specific entitlement to present this feature. Since
Wyze is being used for security features too, Wyze
must get this entitlement from Apple and apply it to its IOS app
I have an important request for usage of Wyze cameras. The most useful time I can think of having my cameras is at night, when someone is most likely to break in a home. Because we also need a good nights sleep, Do Not Disturb mode is a welcome function on iOS, problem is that I do want to get notified if someone breaks in my home. With that said, iOS 12 introduced what they call ‘Critical Alerts’, which could be extremely useful to get these very important notifications. Now, for Wyze to implement that, they have to request this functionality into their app directly to Apple, which is what this request is about.
But there is a workaround, using IFTTT to send SMS and bypassing ‘Do Not Disturb’ by adding ‘Emergency Bypass On’ to the contact’s info. Problem is there are too few triggers available right now, Person Detection being what I need.
I don’t know if anyone else has put this idea out or not. So here’s my idea, the option to select for the notifications to override the “ do not disturb” option on iOS.
This would be a valuable option to use if using the camera in a nursery, or any where else when you need to be awakened at night to see what the movement was. I understand that the AI is going to be temporarily unavailable but when it comes back on board this override option would be great. In my opinion what do y’all think?
The Wyze needs to be able to breakthrough Do Not Disturb mode so that users who opt for it can get notifications while the phone is in this mode (ie so I can get notifications while I am sleeping and ignoring my calls)
I was told by Customer Service text chat to post my wish (vs just searching the other other existing threads).
I wish that Wyze would provide the long-awaited and long-requested functionality of ‘Critical alerts (iOS)’ to everyone using Wyze. This feature is now being advertised only for those that purchase the new monitoring service.
I’m a current Cam Plus paying subscriber, and it’s not even available to me. It’s been requested for so long, and it’s a feature that exists today with most competitors (including competitors without a required subscription).
It should be available to everyone. I realize this takes away a feature enticing people to pay for the subscription, but it’s definitely a bait and switch for the many existing loyal customers that have requested this feature for so long.
Please add this feature now for everyone, so that I and many others don’t look to your competitors for this existing feature.
I’ve had a problem a couple times where I don’t notice a notification because my phone is on “do not disturb” mode. There doesn’t seem to be a way to make an exception so that Wyze always makes an audible alert sound. However, I know this is possible, as I have a medical alert app that will play a sound at full volume, no matter the OS volume setting or if “do not disturb” is enabled.
Ideally, I would be able to set something like “always play audible alert” and to specify a volume override for motion or person detection separately, and for specific times of day. My use case is that I want to be woken up if someone tries to break into my car at night (this has happened twice, and I didn’t see the alert until the next morning).
Generally, I wish the alert settings were configurable depending on what was detected and when it was detected.