I Opened my Wyze app this morning to view the footage taken from my cameras overnight. All V3’s were working as usual except one of them. It gave me an error message off “ Device is off-line. Error code 90”.
Rebooting the Wi-Fi did nothing to resolve the problem. As this has previously happened I knew that unplugging and replugging the camera would fix the issue. It did .
My problem is that when I’m away from home and there’s no one here to unplug then replug the camera from the outlet, I seemingly cannot fix the problem. That’s bad.
Hopefully there is someone out on this forum that can come up with a solution to this problem for me. I did check the forum for an answer and did not come up with anything, but maybe I just missed something.
This is a common problem, and many firmware updates improve it. It’s generally caused by the cam going offline, and giving up trying to reconnect until power cycled. Like the user above said, many users put their critical cams on a smart plug so they can power cycle them remotely if needed.
For prevention, it’s a piece of tech, sometimes weird stuff happens, but if you see it happen regularly, it could be worth looking into.
Main things are if your router is at its device limit, it could be kicking some things off when it’s full, or if your routers just old and underpowered. Are you using the router provided by the ISP? How old is your router. Is the cam within strong WiFi signal? Does your internet cut out sometimes?
Ok, I will order a plug for for each of my cams in order to be able to power cycle the cams if I’m away. This could be very useful if power cycle is required to get the cams up when I’m not home to plug and unplug them……Thanks
Bam, Thanks for the visual. “A Picture is worth 1,000 words”. I have ordered one for each of my cameras especially to have capability of power cycling them from the app if needed while I’m away from home…Thanks