Just got my Wyze cam v2 and wanted to connect it with my smart TV to show the camera output. The camera is connected to my phone and has been connected to Alexa. Video goes through fine on my phone. I connected the camera to my Alexa account, but my devices are unable to display the camera output on my Alexa devices when asked. On my smart TV, a black screen with the camera name in the bottom left appears. On my fire tablet, a screen saying “Waiting on Wyze” appears, shortly followed by Alexa saying “I’m not sure what went wrong.” All devices are up to date, on the same wifi network, and have excellent connection.

Doesnt work with my Echo Show 8. Same for everyone else. Lasts 2 days then goes down. Check the other forums. Trying to find replacements for the Wyze cams to get something that will work. This seems to be an issue that has been going on for a while according to the complaints Ive read.

Any word on if Wyze team is working on a fix for this issue? I guess I was kinda of looking for a acknowledgement from wyze that the issue is being corrected. Of course, maybe I just missed that one. I too am having this issue on both echo show 5 and 8 devices after it being great for a couple days. Is this a authentication token issue?

Wouldn’t have known if I hadn’t stumbled across your post. I am getting same results as you. I didnt even see any other posts about this issue. I checked the skills catalog to see if there was an update and saw nothing. Guess I will contact support tomorrow and see what’s up.

I tested again this morning and my Alexa devices (Fire Sticks, Fire Cube, Echo Show Gen 1, Gen 2 and 5) all displayed for V2, V3, and Pan Cam. I could not pull up the WCO. The video presents but goes to buffering for all devices (cameras and Amazon devices) after 9 seconds consistently, going to enter a support ticket now.

Contacted support… Engineers are looking into it. [Capture] I’ve never seen these before but found these. Not updated as of right now as the issue is being investigated, but good resources for “Known Issues”. Service Status and Known Issues Page https://wyzelabs.zendesk.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues Software and Firmware Known Bugs https://wyzelabs.zendesk.com/hc/en-us/articles/360032747431-Software-and-Firmware-Known-Bugs

Lot of threads on this lately. [image] Wyze Pan Cam/Alexa stopped working Services & Integrations Hi! We just got an Echo Show 8 and linked it successfully last night with our 2 Wyze pan cams that we have in our two boys rooms. It worked great last night and this morning, but this afternoon it stopped working. Every time I ask Alexa to show me one of their rooms, the screen just says Waiting on Wyze and then she says, I’m not quite sure what went wrong. I spent over an hour on the phone with Amazon support without any success. We rebooted my router, did a factory reset on the echo, unlinked… [image] No more integration with Alexa show mode? Services & Integrations Hello. I have an Amazon fire tablet 8 and 8 plus and I used to be able to use the Amazon Skill to view my cameras. Now I get the message “Your Alexa enabled device does not currently support that” I had several chats with Wyze support and 45 minutes with Amazon support and neither could figure it out. Did this feature go away? I have done al the requested steps, singed out of app, deleted skill, rebooted phone, reinstalled skill and devices and nothing is working. Am I missing something? T… [image] Wyze Cam v2 - Alexa (Echo Show 8) - "Camera Is Not Responding" Services & Integrations Greetings! I’ve had 2 Wyze v2 Cams working for about a year, linked to my Amazon Alexa Echo Show 8 - Voice commands to show “Son’s Room” and “Daughter’s Room” working fine, until about a month ago. When I give the command “Alexa, show me daughter’s room” it immediately says camera is not responding. Like it’s not even trying to connect. It works totally fine in the Wyze app. “Son’s room” works just fine through the Echo Show 8, it’s just “Daughter’s Room” not working. I’ve done all the reset/r…

Thanks, I just didn’t happen to come across them as I was browsing the forums and stumbled upon this post :slight_smile: Not a service I use constantly, but one of value for sure. I pondered if some of these issues were credited to the Google Assistant Integration roll out, but appears as if this has been an issue off and on for awhile.

Can't display camera on Alexa Devices

Services & Integrations

Customer December 28, 2020, 4:48pm 7

Lot of threads on this lately.

Topic		Replies	Views
I can't view my Wyze cameras with amazon alexa Services & Integrations cam-v1-v2 , support , not-platform-specific	6	878	January 13, 2021
Alexa not recognizing the cams Services & Integrations not-platform-specific	14	766	April 10, 2021
Wyze Cam v2 - Alexa (Echo Show 8) - "Camera Is Not Responding" Services & Integrations cam-v1-v2 , support , android	29	4184	July 6, 2021
Echo show detects wyze cam but wont show on display Services & Integrations android	30	13926	August 15, 2024
Alexa Show not working Services & Integrations	135	19724	December 7, 2019

Can't display camera on Alexa Devices

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