Can't assign Cam Service to cameras

Wyze App
, , , ,
1

The App Service setting used to allow assigning Cam Plus or Cam Unlimited service to the cameras.

That seems to have disappeared from the interface. Now I have cameras that I can’t assign to a service I paid for.
Calling support for help is useless. They’re more of a therapy outfit (yeah, we understand, we filed it, there’s nothing else we can do…).

This constant unexplained functionality churn, with no clear reason is buggy and frustrating.

2

Try the web portal…it’s controlled from there.

3

Like WildBill says, check that the camera is assigned to Cam Plus, via the account tab of the Wyze portal.

If that still doesn’t fix it, reset the camera on the Wyze app, “Settings->Reset Services”.

I have a V3 that’s already covered by Cam Ultimate but was still asking me to upgrade. Resetting it fixed the problem.