Cannot view recent events (on my iPhone) from today recording on the camera, despite having an up-to-date app. Events from this morning are still viewable. I have a standard Lite subscription (not CamPlus).
I rely on these events. Please advise on a suggested resolution.
If you have no subscription service on your cams and want to record 12-sec cloud event videos, you need to add a Cam Plus Lite subscription to your account for whatever price your want including $0. Log into the Wyze Services website using the same email address you use for logging into the Wyze app. Add the Cam Plus Lite subscription to your account, enroll your cams using the Wyze app, then go into the cam’s Event settings and choose Recording Type “Video”. Then turn on Person Detection if you want and set notification types:
I have 2 cameras at front of my house. One is SD card and other is on cam plus. The SD card worked at 4:42 pm this aft and then the recording at 4:48 pm won’t play. The camera is still recording but the playback is gone.
Today I also started getting the error “Please update app to v2.28+ to continue.”
I have Cam Plus for some camera and Cam Plus Lite turned on for the rest. From the Cam Plus Lite set up page in the Android Wyze app, I enabled person notification for some cameras. I have the latest beta app (18.104.22.168), On the event recording for two cameras (I checked Pan v1 and Cam v3), detects motion and sound is on, but there is no recording type option.
I’m having the same problem today. I had videos at 4:21 PM, but only stills as of 5:30 PM. I updated the app to v.2.28 and it still won’t do anything more than still pictures. When I logged into my account to try to reply to your post, it forced me to setup a new account. WTH is going on, Wyze People???
Sounds like you do not have Cam Plus or Cam Plus Lite. Please read this thread (or at least the beginning of it). This information has been very well distributed. In fact I just got yet another E-Mail about it a few minutes ago.
I have received NO notice about these changes at all until the issue started today and I came to this forum to see if anyone else was having the problem. Not communicating something this important is a poor practice for such a great company and team.